Negotiation is a dialogue between two or more people or parties intended to reach an understanding, resolve points of difference, to gain advantage for an individual or collective, or to craft outcomes to satisfy various interests. Many of us come to the negotiation table believing that negotiation is a contentious process, an attempt to persuade our bargaining partner to do something they don't want to do, or to convince them to stop doing something they want to continue doing. In this course, we will show you better ways of dealing with negotiation and conflict resolution.
This course delivers strategies for negotiating common issues such as asking for a raise, winning business deals, setting fees, promoting teamwork, and bringing out the best in those you manage. Along the way, you will discover how to use interest-based negotiation, distributive bargaining, diagnostic questioning, and conflict resolution to handle both simple and complex negotiations.
The course overview includes:
- Preparing for a successful negotiation
- Using diagnostic questioning
- Opening the negotiation
- Dealing with conflict
- Framing and anchoring the discussion
- Making concessions and asking for reciprocity
- Encouraging cooperation
- Help you recognize the daily opportunities you have to negotiate
- Solve everyday issues and problems
- Increase your value to your employer or business
- Develop a repeatable process for achieving your career and life goals
In this course we're going to examine the fundamental strategies and tactics that will help the students gain confidence and mastery in a skill that will impact every area of your life and work going forward.
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