Mapping Customer Journeys & Dealing With Customer Complaints - Udemy course 100% OFF

The customer experience is 70% of the buying decision, so providing a great customer experience is a critical factor for succeeding in business.

This concise two part course explains:
What customer experience means
The 6 key elements of a great customer experience
Common mistakes businesses make
How to apply each element in business for fast, profitable, sustainable growth
How to deal with customer complaints
How to turn customer complainers into customer advocates

By the end of this Dealing With Customer Complaints course you will:
Understand what areas of business impact the customer experience
Know the 6 key elements of a great customer experience
Understand how you can turn a customer complaint into a win for your business

Udemy course :https://www.udemy.com/course/mapping-customer-journeys-dealing-with-customer-complaints/?couponCode=D56F9A459AEFF54C3465

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